General
Designated smoking area
Air conditioning
Smoke-free property
Facilities for disabled guests
Non-smoking rooms
Hypoallergenic room available
Elevator
Convenience store on site
Safety features
Thermometers for guests provided by property
First aid kits available
Process in place to check health of guests
Hand sanitizer in guest accommodation and common areas
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Staff follow all safety protocols as directed by local authorities
Access to healthcare professionals
Face masks for guests available
Services
Daily housekeeping
Baggage storage
Fax/Photocopying (Paid)
24-hour front desk
Express check-in/out
Laundry (Paid)
Cleanliness & disinfection
Guests have the option to cancel any cleaning services for their accommodation during their stay
Guest accommodation sealed after cleaning
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Property cleaned by professional cleaning companies
Safety & security
Fire extinguishers
24-hour security
CCTV outside property
CCTV in common areas
Smoke alarms
Security alarm
Physical distancing
Screens or physical barriers between staff and guests in appropriate areas
Physical distancing rules followed
Cashless payment available
Contactless check-in/out
Mobile app for room service
Food & Drink
Coffee house on site
Bar
Restaurant
Snack bar
Food & drink safety
All plates, cutlery, glasses, and other tableware sanitized
Food can be delivered to guest accommodation
Physical distancing in dining areas
Delivered food covered securely
Accessibility
Lowered sink
Raised toilet
Toilet with grab rails
Wheelchair accessible
Activities
Bicycle rental (Paid)